Shipping

At harroarm, we aim to deliver your order as efficiently as possible.

Processing Time

Orders are typically processed within 1-5 business days after payment is confirmed. Processing times may be longer during holidays, promotional periods, or due to high order volume.

Shipping Time

Estimated shipping time is 10-20 business days, depending on the destination, customs clearance, and local carrier performance.

Please note that shipping times are estimates and are not guaranteed.

Shipping Confirmation and Tracking

Once your order has been shipped, you will receive a shipping confirmation email. Tracking information will be provided when available.

Delays

Delivery may be delayed due to factors beyond our control, including:
Weather conditions
Customs inspections
Carrier disruptions
Incorrect shipping information
High seasonal demand

We appreciate your patience and understanding in such cases.

Incorrect Address Information

Customers are responsible for providing accurate shipping information at checkout. If an incorrect or incomplete address is provided and the order cannot be delivered, jinchox is not responsible for lost shipments or additional shipping charges.

Lost or Stolen Packages

Once a package has been handed over to the shipping carrier, delivery responsibility may transfer to the carrier. If your package is marked as delivered but cannot be found, please contact the carrier first and then email us at service@harroarm.com for assistance.

Customs, Duties, and Taxes

Depending on your location, customs duties, taxes, or import fees may apply. These charges are the responsibility of the customer unless otherwise stated on our website.